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Privacy Policy of :
La petite conciergerie d'Indya

Last updated: 05.05.2025

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At La petite conciergerie d’Indya, protecting your personal data is a top priority. This policy explains how we collect, use, store, and safeguard your information, in accordance with the General Data Protection Regulation (GDPR).

1. Who is responsible for processing your data?

2. What data do we collect?

We only collect the data necessary for the purpose of our services:

  • First and last name

  • Email address

  • Phone number

  • Postal address (if applicable)

  • Information about the property to be rented

3. How do we use your data?

Your data is used to:

  • Respond to your inquiries via the contact form

  • Manage bookings and service delivery

  • Contact you for follow-up or customer relationship purposes

  • Send you commercial information (with your prior consent)

4. Data retention period

Your data is retained for:

  • 3 years for inactive commercial contacts

  • 5 years for clients who have used our services (legal statute of limitations)

5. Sharing your data

We never share your data with third parties for commercial purposes. Your data may only be shared:

  • With our technical service providers (e.g., hosting providers, form management tools) to the extent necessary

  • With administrative or judicial authorities if required by law

6. Your rights

In accordance with the GDPR, you have the following rights:

  • Right to access, rectify, or delete your data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to withdraw your consent at any time

To exercise your rights, please contact us at: contact@la-petite-conciergerie-indya.com. You will receive a response within 30 days.

7. Data Security

We implement all appropriate technical and organizational measures to ensure the security of your personal data.

8. Cookies

Our website may use cookies to improve your browsing experience. You can accept or refuse them through the consent banner displayed during your first visit.

9. Policy Changes

This privacy policy may be updated at any time. The date of the last update is listed at the top of the page.

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